It might seem a bit strange but Norway’s Mer electric vehicle charging network is top of the UK’s ‘satisfaction’ rankings.
ZapMap, which maps charge points, has released its annual satisfaction rankings for lower-powered, destination and on-street public charging networks in the UK – with Mer coming in first place.
Now in its sixth year, the league table is derived from Zapmap’s annual EV charging survey. The respondents rated overall satisfaction for the networks they use regularly plus five key areas:
- Reliability
- Ease of use
- Customer support
- Value for money
- Payment options.
Destination & on-street charging networks ranked 2023/24
1 Mer Star Rating 3.5.
With around 1,300 devices at almost 670 locations in England and Wales, European network Mer has been expanding at pace in 2023. It accepts contactless and digital payments via cross-network solution Zap-Pay
2= Connected Kerb Star Rating 3.5
Connected Kerb has almost 3,000 charging devices at 750 locations across the UK – and ambitious plans to install 190,000 on-street devices by 2030. Connected Kerb is a live Zap-Pay partner.
2= ubitricity Star Rating 3.5
In joint-second place this year is Shell-owned ubitricity. With almost 7,800 on-street charging devices in London and other cities across the UK, ubitricity is rapidly expanding its network, not least because the company is aiming to install 50,000 charging devices in the UK by 2025.
Charge points concentrated in London, but with growing presence in cities across England including Liverpool and Oxford.
